AXiS is Axiom's Network Inventory and Margin Assurance Application
It provides an end-to-end view of network services including physical, financial and geographic structures, as well as utilization. The application delivers strong value for network providers and enterprises alike.
AXiS ingests and normalizes a diverse suite of network management data.
By combining custom client datasets and using AI to evaluate free-form text and contracts, AXiS delivers new insight into service and customer profitability. Causes of lost profitability are enumerated and pursued to resolution using user-defined workflow paths, tracking progress and responsibility.
Revenue
Axiom helps Revenue Assurance teams beat their goals, and Sales Leaders understand full customer profitability
Revenue Assurance leaders use AXiS to import custom, user-defined formats. The AXiS platform matches revenue data with other client data sources using pre-loaded algorithms, AI, and customer-defined processes. Critical to Revenue is the match to contracts, and comparison to similar services across the network. Deviations are identified and loaded to custom workflows to resolve the causes of lost profitability.
Sales leaders love AXiS because it provides a single and definitive view of customer profitability on-demand- no need for additional analytics or research, just a simple view into ALL of the stored information regarding customers’ profitability.
Cost
Network Cost teams use AXiS to find new ways to trim expense.
AXiS helps Network Cost teams identify, track, and resolve leased network cost issues by providing insight into misalignment with revenue, contractual rates, and other network elements. This differs from significantly from typical network cost management platforms. Those are generally focused on the management of billing disputes. While AXiS can identify and support resolution of Carrier disputes, it ALSO finds opportunities where no mis-billing has occurred- simply opportunities to streamline network or be rid of unused facilities generating cost, but not providing any value.
Provisioning
Provisioning data is a goldmine for service optimization.
Provisioning data, the records that describe a service and its method of delivery, are tremendously valuable in understanding the success of a Carrier’s operational processes and yield great opportunities to boost service profitability. One problem endemic to provisioning processes is the use of free-form text note fields that deliver unstructured information that is useful in understanding a single service, but disastrous across many thousands of services. AXiS uses AI and proprietary algorithms to evaluate free-form text and provide actionable opportunities to build service (and company!) gross profits.
Engineering
AXiS ability to ingest custom data and correlate to cost and revenue allows Engineering data of all types to support a full understanding of service profitability. Inputs such as VLAN inventories, NOC ticket data (including free-form text), and Network Management System data can be used to relate the utilization and necessity of individual services to over-all company profitability. New ideas spring from the results, and can be managed as mini-projects via AXiS’ built-in workflow management.
CRM
CRM can act as a baseline to understand expected profitability and service delivery at the time of Quote.
Axiom uses the AXiS software to track the quote to cash cycle, and understand each data element along the way. By understanding expectations at the time of quote, we can separate those issues of low margin that were intentional (often due to competitive bidding) vs. those that truly represent an errant delivery of service, and an opportunity to generate new profitability.
CRM data also supports the evaluation of whether all associated features, services, products, and devices are billing in keeping with expectations at the time of sale.
Contract Data
Are you receiving all of the revenue associated with your client contract? Are your costs charged in accordance with vendor contracts? Was service ordered using the most favorable contract?
Ultimately contract data (whether vendor or customer contracts) governs a lot of what is possible in terms of margin management. AXiS stores contract data that can be used to support revenue assurance, disputes and optimization efforts, informing not just where there is an error, but also where there is no error, but an unrealized opportunity to build service profitability.
AXiS for Carriers
Carriers use the AXiS application to resolve data integrity issues and unlock new sources of Margin for their companies. The application ingests data from multiple carrier data sources, including revenue, cost, provisioning, engineering, CRM, ordering, client and vendor contracts, and user-defined sources. AXiS integrates this data into a complete view of the structure and profitability of each service, highlighting areas where data references across systems has been lost, often due to:
- Acquisitions
- System integrations
- Data Entry Errors
- Failed Service Orders
This provides Carriers a complete, service-level view of profitability – and the “causes of loss” (called “opportunities” in the application). Those causes of loss are packaged by issue and resolved via an interactive, user-definable workflow. Axiom uses AXiS to keep system data aligned and to assure service profitability for some of the largest carriers in the world.
AXiS for Enterprise
AXiS provides the same clear view of enterprise networks that it does for carriers- including physical, financial, and geographic structures, as well as utilization. It is the heart of our client’s technology inventory management. It also provides the core Telecom Expense Management (TEM) functions of:
- Invoice management and payment
- GL coding
- Dispute Management
- Custom workflows
AXiS in Action
AXiS unifies data from all key sources using advanced AI and proprietary matching technology to create tailored workflows that boost network performance and profitability.
For Carriers
AXiS helps providers ensure profitability at the service level across their customer base. When cost or performance issues arise, they’re automatically categorized and routed for resolution via user-defined workflows.
Unlike traditional tools, AXiS goes beyond error correction—it uncovers hidden revenue loss and identifies value creation opportunities, even in the absence of obvious issues. Axiom’s audit teams use AXiS to drive 8-figure gains in gross profit for clients.
For Enterprise Customers
AXiS gives enterprises control over network costs and clarity into the financial impact of their infrastructure. With complex, evolving networks—spanning technologies, geographies, and use cases—inventory data often becomes fragmented.
AXiS solves this by acting as a unified Telecom Expense Management (TEM) platform that offers:
- A visual, end-to-end view of your network, costs, and utilization
- Optimization recommendations to drive efficiency and savings
- Integrated workflows to manage improvement efforts
See What Our Clients Say
Axiom works hand-in-hand with our Revenue Assurance team to deliver outstanding results. In our first 12 months with Axiom, we were able to add an 8-figure amount to gross profit through a range of audits. Most impressive was Axiom’s ability to deliver high-quality resources who could ingest volumes of telecom data and contacts and quickly distill opportunities to boost revenue.
Alyssa Tackett
Revenue Assurance Director, Zayo
Education Networks of America (“ENA”) hired Axiom to conduct a Margin Assurance audit prior to our acquisition by Zayo. The Axiom team worked closely with ours and added millions to our bottom line… it was an easy decision to use Axiom, they have deep expertise, and their contingency billing model makes it a nearly risk-free effort.
Rob Peterson
Director of Access and Vendor Management
Axiom completed an extensive audit of our service profitability, helping to add millions in gross profit. Their team functioned as an integrated part of our organization, working directly with TPx staff. We also hired Axiom to provide augmented staff to support our internal teams with the migration of tens of thousands of TDM lines. They’ve been a great partner, and we look forward to continuing our work with them in the future.
Randy Estep
Vice President, of Financial Operations, TPx
